Dental Service Technician

6 days ago


Wilmington, Delaware, United States Patterson Company LLC Full time
About the Role

We are seeking a highly motivated and skilled Dental Service Technician to join our team in the Philly area. As a key member of our service department, you will play a critical role in ensuring that dental equipment is properly installed, repaired, and maintained.

Responsibilities
  • Equipment Installation and Repair: Safely install and repair various dental equipment under general supervision, with the ability to work independently after training.
  • Safety Protocols: Follow checklists to ensure all critical parts are examined, and demonstrate knowledge on installation procedures and jobsite protocol.
  • Customer Service: Provide exceptional customer service by responding promptly and professionally to customer needs, building and maintaining relationships through follow-up and courteous interactions.
  • Inventory Management: Determine parts, supplies, or tools needed to complete service requests, manage vehicle inventory, and restock as necessary.
Requirements
  • Education: High school diploma or equivalent required.
  • Mechanical Aptitude: Basic mechanical skills and understanding of dental equipment operation.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical customers.
  • Physical Demands: Ability to lift boxes and dental supplies up to 25 pounds.
What We Offer
  • Competitive Salary: $65,000 - $85,000 per year, depending on experience.
  • Benefits Package: Comprehensive medical, dental, and vision benefits, 401(k) match, paid time off, and more.
  • Opportunities for Growth: Professional development opportunities, tuition reimbursement, and career advancement possibilities within Patterson Companies.


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