Chief Information Officer

3 weeks ago

Maryland, United States Hartman Executive Advisors Full time

This role serves as a key member of the Senior Management Team and oversees the Information Technology and Facilities departments. The position is responsible for the administration of the Credit Union's infrastructure and Information Systems, including planning, coordinating, budgeting, and executing all technology initiatives and activities.

This individual will ensure the alignment between technology and Credit Union strategy, define and implement IT policies, standards, and best-practices, and ensure that IT systems are operational and secure at all times. The position will also provide general oversight to Credit Union facilities operations.

Responsibilities:

  • Develops the strategic plan for all technology initiatives at the Credit Union, with a focus on technology that impacts member experience.
  • Delivers and executes on the short and long-term visions of the Credit Union's technology and information security needs and goals.
  • Stays current with industry trends in technology to ensure that the Credit Union's technology infrastructure and equipment are current, stable, and secure.
  • Responsible for the Information Technology budget and ensures that it is consistent with the Credit Union's strategic plan.
  • Ensures IT staff provide exceptional service delivery for both employees and external members.
  • Develops and executes plans for the Credit Union's network, telecommunications, hardware, and enterprise software requirements according to business needs.
  • Oversees and directs third-party technology resources to maintain and improve operational efficiency.
  • Administers the Credit Union's Information Security Program.
  • Develops and documents standards, policies, and procedures to ensure optimal operational workflow efficiency, system security, and protection of the Credit Union's confidential information.
  • Develops and administers the Credit Union's IT Disaster Recovery and Business Continuity Plans.
  • Serves as a member of the Credit Union's Crisis Management Team (CMT), which is responsible for the initial response and guiding the organizational response during any emergency or disruptive situation.
  • Remains current in regulatory compliance and industry IT developments and ensures that the Credit Union's IT practices conform to current regulatory guidance.
  • Responsible for interactions regarding IT audits and ensures that any findings and recommendations are addressed and/or resolved.
  • Oversees all Credit Union facilities functions (including physical security) to ensure they are managed and operating effectively and efficiently.

Qualifications:

  • Bachelor's Degree in IT or related field, Master's Degree and Professional Certifications preferred.
  • Extensive technical knowledge of network and operating systems, as well as network hardware, protocols, and standards.
  • 10 to 15 years of similar or related experience (preferably in Financial Services).
  • Demonstrated leadership ability.
  • Exceptional strategic vision for the future of technology (within Financial Services preferred).
  • Well-organized and attentive to detail.
  • Excellent interpersonal skills, including written and verbal communication skills.
  • Comprehensive project management skills.

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