Site Reliability Engineering Specialist
7 days ago
Cosm is a global technology company that specializes in creating immersive experiences. We help our partners design and build spaces and content that blur the lines between the physical and virtual worlds across various markets. Our team brings together innovation, creativity, and expertise to power the immersive experiences of the future as Cosm.
About the RoleWe are seeking a Site Reliability Engineer to play a pivotal role in designing, implementing, automating, and maintaining our organization's technology infrastructure. As an SRE, you will be responsible for designing robust, scalable, and resilient platforms that facilitate real-time monitoring, analysis, and decision-making processes critical to our business operations.
The ideal candidate is a solutions-oriented person who can learn new technologies quickly and become competent with all layers of the development platform. They should be willing to roll up their sleeves and familiarize themselves with various technologies while choosing the best tool for the job.
Responsibilities- Monitoring and Alerting: Design and automate robust monitoring and alerting mechanisms to ensure the health, performance, and availability of our operations center platform, products, and associated infrastructure components.
- Application Monitoring: Collaborate with software engineering and product teams to understand how to monitor their applications and microservices.
- Infrastructure Deployment: Work with infrastructure teams to deploy and configure necessary hardware and software components to support our operations center platform, including servers, networks, databases, and monitoring tools.
- Documentation and Training: Create comprehensive documentation, diagrams, and guides to facilitate system understanding, troubleshooting, and knowledge transfer. Provide training and support to operations center staff on platform usage and best practices.
- Collaboration and Stakeholder Management: Collaborate closely with cross-functional teams, including product, operations, IT, security, and business units, to understand requirements, gather feedback, and align observability platform architecture with organizational goals and priorities.
- Incident Management: Work on an on-call rotation to troubleshoot and resolve incidents, working closely with the support team to ensure prompt resolution.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, or relevant work experience.
- 6+ years of proven experience as a platform engineer, site reliability engineer, systems engineer, or a similar role, with a focus on designing, implementing, and monitoring complex systems.
- Expert-level knowledge of the Grafana LGTM stack.
- Familiarity with scripting languages for automation and configuration management, such as PowerShell, Bash, JavaScript, or TypeScript.
- Strong understanding of hybrid computing concepts and hands-on experience with AWS.
- Experience with virtualization/containerization technologies like Hyper-V, VMware, Amazon EC2, Docker, and Kubernetes.
- Experience using Pulumi, Terraform, and other IaC frameworks.
- In-depth knowledge of enterprise Linux and Windows Server operating systems (2016/2019/2022), including installation, configuration, and troubleshooting.
- Familiarity with configuration management frameworks like Ansible or Puppet is a plus.
- Expertise in data retrieval technologies, including constructing efficient TraceQL, PromQL, GraphQL, and LogQL queries.
- Solid understanding of networking principles and protocols.
- Excellent problem-solving and troubleshooting skills, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with clients and team members.
This position offers a competitive annualized base salary range of $105,000 to $140,000, depending on the candidate's geographic region, job-related knowledge, skills, and relevant experience.
Cosm is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and welcome applicants from diverse backgrounds.
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