Orthodontic Treatment Coordinator
1 week ago
**Job Title:** Orthodontic Treatment Coordinator
**Company Overview:** At Orthodontic Experts Ltd, we are dedicated to providing quality care and orthodontic excellence. We have 24 offices in the Chicagoland area, Wisconsin, and Indiana, with a commitment to making a difference in our patients' lives.
About this role: As a Treatment Coordinator, you will play a vital part in supporting our patients through their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure they understand their treatment plans and any changes that may occur. Your tasks will include consulting with patients, explaining treatment plans, prioritizing treatment, managing payment options, and tracking patient accounts receivable.
**Requirements:**
• High school degree or GED equivalent
• 3 years of customer service experience
• 2 years of sales experience
• 1 year of Treatment Coordinating experience
• Knowledge of medical terms and practices
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
• Excellent problem-solving and de-escalation skills
• Excellent written and verbal communication skills
**Working Hours/ Location:** Monday - Wednesday 8:45am - 5:00pm, Thursday & Friday 6:45am - 3:00pm, 2 Saturdays per month, at 4709 North Harlem Avenue, Harwood Heights, IL 60706.
**Benefits:**
• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife Met Law Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments
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