Perioperative Services Operations Manager

1 week ago


Plattsburgh, New York, United States The University of Vermont Health Network Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our Perioperative Services team at The University of Vermont Health Network. The successful candidate will be responsible for leading and managing the day-to-day operations of the department, ensuring seamless delivery of patient care and services.

Key Responsibilities
  • Lead and manage interdisciplinary teams to ensure consistent application of Collective Bargaining Agreements (CBA)
  • Assist the Director in developing, implementing, and maintaining a recruitment and retention plan in collaboration with staff and interdisciplinary teams
  • Facilitate interdisciplinary collaboration using team processes for change and decision-making
  • Creates an environment that recognizes and values interdisciplinary roles and differences in staff, physicians, patients, and community
  • Values Communication and relationship building, utilizing active listening skills and being responsive to concerns
  • Asserts views using non-threatening, non-judgmental methods, confirming positive behaviors and confronting/managing negative behaviors of staff, physicians, peers, and other hospital employees
  • Assist the Director to identify strategies for clear and consistent communication 24/7, including staff meetings, newsletters, staff huddles, and email
  • Creates opportunities for employees to be involved in decision-making
  • Utilizes informatics and business skills to provide input to the Director in developing, implementing, and monitoring a sound fiscal plan for the department based on relevant data and best practice (operating/capital)
  • Demonstrates active participation in the application of informatics resources, educating patient care team members on financial implications of patient care decisions
  • Demonstrates advanced competence/skill with Microsoft Office products (e.g., Word, Excel, PowerPoint), internet search engines, and technology-based communication programs (e.g., Outlook)
  • Participates in the evaluation of information systems in the practice setting, managing applications for structured data entry and analysis (e.g., productivity measuring systems, acuity levels)
  • Applies leadership and professional practice skills, demonstrating ongoing professional development and lifelong learning in self and staff
  • Provides clinical coaching and career counseling to staff and aspiring leaders, participating in the CVPH Strategic Plan, and developing and communicating a consistent strategic plan for the department
  • Assists the Director in the application of methods to hold staff accountable (i.e., standards, strategic plan)
  • Demonstrates accountability for job performance and supports the Mission, Vision, and Values of the organization
  • Assists in developing, implementing, and evaluating standards of care and standards of practice based on the patient population, relevant professional standards, and evidence-based practice/research
  • Ensures that care providers practice in roles as allowed by NYS law, other regulatory agencies, applicable governing laws, and ethical standards of practice
  • Assists in the plan to ensure staff competence and professional development
  • Completes staff performance evaluations in the timeframe as outlined by CVPH's policies, providing clear and consistent performance feedback to staff
  • Helps to identify a succession plan for key unit positions
  • Applies quality and patient-focused care, assisting the Director to lead successful performance improvement initiatives demonstrating expertise
  • Supports the organization-wide patient safety program, supporting safety surveys, responding, and acting on safety recommendations
  • Articulates the organizational and departmental/unit quality improvement goals and objectives
Qualifications
  • Bachelor's of Science in Nursing is required
  • Master's of Science in Nursing is preferred
  • Current New York State Registered Nurse License is required
  • Certified Operating Room Nurse (CNOR), Certified Gastroenterology Registered Nurse (CGRN), and/or Certified PeriAnesthesia Nursing is preferred
  • Advanced Cardiac Life Support (ACLS) is required
  • Prior clinical experience in Perioperative Services is required
  • Prior experience with perioperative equipment and instrumentation is required


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