Telecommunications Network Specialist
1 week ago
FirstLight is a leading telecommunications company committed to innovation and excellence. We provide cutting-edge solutions to our customers while fostering a dynamic and inclusive workplace culture.
About the Role
As a Field Operations Technician at FirstLight, you will be responsible for deploying, maintaining, and repairing major backbone network components, cell tower back-haul equipment for Mobile Carriers, and installing, testing, and turning up all FirstLight Enterprise services on various customer premise equipment. Your work will involve collaboration with Provisioning for installation of Service Delivery deployments, Core Network Engineering for network augments and new network buildouts, and IP Engineering to maintain internal networks. You should have a solid understanding of Central Office equipment installation procedures, power & grounding, Fiber Optic splicing and Optical Transport fundamentals. Additionally, you must be familiar with test equipment for Fiber Qualification (OTDR, Fiber Characterization, Fiber Inspection), RFC circuit testing, Ethernet, TDM, and testing power elements of the FirstLight network.
Key Responsibilities
- Perform preventative maintenance and reporting for facility infrastructure components (i.e., HVAC, Emergency Generators, transfer switching) for all relevant CO/POPS under your area of operation.
- Complete and maintain up-to-date facility audits providing access procedures, floor plans, and rack diagrams with detailed equipment, power, and fiber information.
- Participate in 24/7 On-Call rotation and be available as Essential Personnel in emergency scenarios.
Requirements
- General knowledge of structured wiring: Copper/fiber optic color codes, general wiring and troubleshooting practices.
- Test circuits and components of telecommunications equipment to isolate sources of malfunctions using power meters, OTDR units, CAT5 testers, and other network diagnostic tools.
- Network node commissioning.
- AC / DC power theory & best installation practices
- Basic knowledge of IP networking and troubleshooting skills
- Basic fiber optic fusion splicing and industry-standard installation practices
- Reading and understanding CLR/DLR's, circuit run lists, and network diagrams.
- Perform site surveys and prepare MOP's and installation instructions with diagrams and pictures.
- Working knowledge of MS Word, Excel, Outlook, and SharePoint.
- Must have strong organizational, time management, communication (verbal and written), and customer service skills.
- Good geographical knowledge of territory to be covered.
- Continually update job knowledge by participating in educational opportunities and/or reading technical publications.
Education and Experience
- High School Diploma (or GED or High School Equivalence Certificate) with a minimum of one (1) to three (3) years relevant experience installing and troubleshooting voice and data services; or equivalent combination of education and experience.
Benefits
We offer a competitive base salary of $60,000 - $80,000 per year, depending on experience, as well as an outstanding benefits package including health, dental, vision, and life insurance, short-term and long-term disability, 401(k) with company match, tuition reimbursement, paid training, and paid time off. FirstLight provides a comprehensive suite of advanced telecommunications products featuring a portfolio of high-bandwidth connectivity solutions, including Ethernet, wavelength, and dark fiber services, dedicated Internet access solutions, data center, cloud, and voice services. Our clientele includes national cellular providers and wireline carriers and leading enterprises across various industries.
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