Smoothie King Operations Manager

5 days ago


Atlanta, United States Moon Capital Full time
Job Overview

We are seeking a skilled Shift Leader to join our team at Moon Capital LLC, operating the Smoothie King franchise. The successful candidate will lead by example and provide guidance to Team Members in a fast-paced environment.

Responsibilities
  • The Shift Leader is responsible for product and Guest Service experience.
  • They ensure Guests' purposes are met when smoothies are ordered, blending them according to the recipe ticket for a consistent taste.
  • The role involves greeting and engaging with Guests to provide a friendly experience.
  • The Shift Leader balances personal life without interference to their work schedule and shows up on time for work.
Duties and Responsibilities
  • Composure: Thinks on their feet at all times, informs General Managers of problems or unusual matters, and assists Team Members at the point of sale with upselling.
  • Delegation: Ensures deployment maps are in use, assigns stations to maintain efficient store operations, and assists in Team Member management during scheduled shifts.
  • Drive for Results: Supports company standards for operations, marketing/communications, and brand identity; encourages Team Members to exceed goals and complete tasks.
  • Ethics & Values: Fulfills cash handling and inventory reporting responsibilities with honesty, is trusted with sensitive information, and lives and promotes the culture, values, vision, and mission of Smoothie King.
  • Guest Focus: Responsible for product and Guest Service experience, ensures self and team demonstrate a 'Guest comes first' attitude, and blends smoothies according to recipes.
  • Self-Development: Willing to take on new tasks outside their role and asks for feedback from General Managers.
  • Time Management: Shows up on time, balances personal life without interfering with work, and talks through tasks with Team Members.
Requirements
  • Able to lead both by example and direction in a fast-paced environment.
  • Able to follow procedures, comply with dress code requirements, keep the store clean, and follow food safety regulations.
  • Able to move boxes weighing up to 55 lbs throughout the store and position themselves to bend, reach, and scoop.

We estimate the salary for this position to be around $45,000 per year, based on industry standards and the location of the Smoothie King franchise in Atlanta, GA.



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