Seasonal Warehouse Customer Service Representative
4 weeks ago
Operations Assistant Role Overview
OnTrac is seeking a detail-oriented and customer-focused Operations Assistant to support our same-day delivery operations. As an Operations Assistant, you will play a critical role in ensuring the smooth delivery of packages to our customers.
Key Responsibilities:
- Assist Operations Managers with administrative duties and customer service support.
- Interact with drivers and customers to resolve package discrepancies and ensure on-time delivery.
- Accurately document and verify deliveries in the OnTrac system.
- Research and analyze daily compliance data to identify areas for improvement.
Requirements:
- High school diploma or equivalent required.
- One year of related industry experience and/or training in transportation and delivery.
- General knowledge of Microsoft Word and Excel programs.
- Excellent customer service skills and ability to multitask in a fast-paced environment.
About OnTrac:
Founded in 1986, OnTrac is a leading provider of same-day and next-day delivery services in the U.S. We are committed to delivering exceptional customer service and building strong relationships with our customers and employees.
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