Medical Office Coordinator

4 weeks ago


Roanoke, Virginia, United States American Family Care Roanoke Full time
Job Overview

American Family Care Roanoke is seeking a highly organized and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient service, managing patient flow, and maintaining accurate records.

Key Responsibilities
  • Prepare the clinic for opening by reviewing the facility, opening systems applications, and preparing patient registration packets.
  • Greet patients, obtain insurance and identification cards, and register patients accurately and timely.
  • Determine, collect, and process patient payments, and address collection and billing issues.
  • Respond promptly to customer needs, provide excellent customer service, and assist patients with follow-up appointments.
  • Maintain complete and accurate documentation, and complete closing procedures by preparing closing documentation and submitting required reports.
Requirements
  • High School graduate or equivalent.
  • Previous medical clerical experience preferred.
  • Basic computer knowledge, e.g., Microsoft Office.
  • Accuracy and detail orientation.
  • Positive customer service skills.
About American Family Care Roanoke

American Family Care Roanoke is a leading provider of primary and urgent care services. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. We are committed to providing exceptional patient care and service.



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