Marketing Manager, Retention and Engagement Lead

4 weeks ago


Albuquerque, New Mexico, United States MJK Connections LLC Full time
Marketing Manager, Retention and Engagement

MJK Connections LLC is thrilled to be working with Sandia Laboratory Federal Credit Union on this exciting new role.

We are seeking a versatile Marketing Manager, Retention and Engagement to help manage, enhance, and develop the company's customer retention strategies. The ideal candidate will be self-motivated, highly analytical, results-oriented, have a strong bias for action, and be intellectually curious.

Key Responsibilities:
  • Create, optimize, and evolve retention strategies leveraging email, SMS, and other channels.
  • Partner with Client Success and Business Development teams to understand how marketing can help with customer retention.
  • Develop an overall ABM strategy & communications plan to leverage the most effective marketing channels to drive success against critical KPIs through an in-depth and on-going analysis of consumer insights and patient journey mapping.
  • Coordinate the design and execution of email communications and landing pages in cooperation and alignment with the marketing, product, and design teams, as well as team members from each individual business unit as applicable.
  • Create strategies to strengthen our relationship with our members throughout their lifecycle with the end goal of maximizing customer retention.
  • Define, pilot, and rapidly iterate initiatives, with an understanding and strategic view of all internal/external variables to retain and delight our customers.
  • Drive learning and optimization of funnel through experimentation, creative iteration, and A/B testing.
  • Collaborate with internal teams (product, client success, business development).
  • Pull data, analyze, and communicate results. Pivot or shift approaches when necessary, in response to what you learn.
Qualifications:
  • Bachelor's degree required.
  • Proven track record of working at the strategic and tactical level to develop and execute innovative Customer Relationship Marketing initiatives including personalized / segmented communications, campaigns, and promotions.
  • Solid understanding of CRM and experience with CRM strategy.
  • Superior analytical and quantitative skills.
  • Experience working with and implementing product, tech, and data teams for database marketing, data / tech requirements gathering, and driving integration with CRM technologies.
  • Experience using data and metrics to test theories, confirm assumptions, and measure success.
  • Experience managing and driving multiple sophisticated projects and competing priorities simultaneously.
  • Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail.
  • Thrives in a high-energy, fast-paced environment where tactical initiatives are driven.
  • Bonus points for strategic development and management of demand generation, lead management, channel development, and product/market segmentation strategies.

401K, Pension, Generous PTO, Bonus


  • Marketing Associate

    4 weeks ago


    Albuquerque, New Mexico, United States Polar Marketing Full time

    We are seeking a skilled Marketing Associate to join our team at Polar Marketing. As a Marketing Associate, you will be responsible for consulting with local community members, evaluating their needs, and providing specific product/service recommendations. You will also work collaboratively with our in-house marketing and client management team to deliver...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is seeking a highly motivated and results-driven Junior Marketing Agent to join our dynamic team. As a key member of our Marketing & Business Development team, you will play a vital role in driving business growth and delivering exceptional results.About UsWe are a consulting and marketing firm that takes a personal and...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job Title: Business Development TraineeThe Business Development Trainee will work closely with our experienced Business Development team to drive growth and success. This role involves working with a designated trainer and business client to develop skills and knowledge, attending business and sales meetings, and traveling to new leads to discuss promotional...


  • Albuquerque, New Mexico, United States Motus Marketing Solutions, Inc Full time

    Job DescriptionMotus Marketing Solutions, Inc. is seeking a Marketing Outreach Specialist to join our team. As a Marketing Outreach Specialist, you will be responsible for communicating with top sales and marketing executives to take our client's brands to new heights. You will relay brand messaging professionally and promote our client's services directly...


  • Albuquerque, New Mexico, United States Motus Marketing Solutions, Inc Full time

    Job DescriptionMotus Marketing Solutions is a leading marketing and sales agency, dedicated to helping clients reinvent their approach to consumer connection. We're seeking a driven and resilient Marketing and Sales Representative who embodies the heart and soul of our brand.As a Marketing and Sales Representative, you will be an ambassador, ensuring that...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is seeking a skilled Communications Associate to play a key role in our integrated Essential Service Provider Project. The successful candidate will be responsible for engaging with customers, building strong relationships, and providing exceptional product recommendations to guarantee customer satisfaction.Key...

  • Marketing Coordinator

    4 weeks ago


    Albuquerque, New Mexico, United States Triumph Management Group, Inc. Full time

    Job OverviewTriumph Management Group, Inc. is a dynamic sales firm dedicated to delivering exceptional outreach and enrollment solutions to our valued clients. We pride ourselves on our commitment to excellence, innovation, and building meaningful relationships with potential customers on behalf of our clients. As we continue to expand, we are seeking a...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is a leading marketing and promotional consulting services firm that is seeking a highly motivated and entrepreneurial individual to join our team as a Marketing and Promotions Assistant.This role is critical to the Marketing and Promotions team and serves as a key point of communication between the marketing teams. The successful...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is seeking a highly motivated Business Development Trainee to join our team. As a Business Development Trainee, you will work closely with our experienced Business Development team to develop your skills and knowledge in the field.Key Responsibilities:Conduct thorough research on assigned businesses and stay up-to-date on industry...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is seeking a highly motivated and ambitious Business Manager Trainee to join our high-performance team. As a Business Manager Trainee, you will have the opportunity to learn all aspects of our business, drive sales margins, and enhance our team's abilities.Key Responsibilities:Learn our clients' CRM systems and become proficient...


  • Albuquerque, New Mexico, United States Motus Marketing Solutions, Inc Full time

    Job OpportunityMotus Marketing Solutions, Inc is seeking a highly motivated and enthusiastic individual to join our team as a Retail Event Management Trainee. As a key member of our promotional marketing team, you will play a crucial role in creating interactive campaigns that drive brand awareness and connect our clients' brands with their consumers.Key...


  • Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job SummaryUNM Medical Group, Inc. is seeking a highly motivated Community Health Worker to join our Truman Health Services Team. As a key member of our team, you will play a vital role in improving patient retention and outcomes for specialized populations.Key Responsibilities:Build and maintain positive relationships with patients, providers, and community...


  • Albuquerque, New Mexico, United States D.R. Horton Full time

    Horton, Inc. is a leading homebuilder in the United States. We are seeking a highly skilled Digital Marketing Manager to join our team.The ideal candidate will have a strong background in digital marketing, with experience in developing and executing comprehensive strategic marketing plans. They will be responsible for managing and leading the development of...

  • Marketing Director

    3 weeks ago


    Albuquerque, New Mexico, United States Paul Mitchell Schools Full time

    Job DescriptionPaul Mitchell Schools is seeking a highly skilled Marketing Leader to drive the success of our educational programs. With a strong focus on digital marketing, social media, and event planning, this role will play a critical part in promoting our brand and attracting top talent.Key ResponsibilitiesDevelop and execute a comprehensive marketing...

  • Marketing Manager

    4 weeks ago


    Albuquerque, New Mexico, United States Sandia Laboratory Federal Credit Union Full time

    Job Summary:This role is responsible for driving growth through various marketing channels, including digital advertising, social media, SEO, SEM, and content marketing. The ideal candidate will have a strong understanding of marketing principles and be able to develop and execute effective marketing strategies to acquire new customers.Key...

  • Lead Educator

    4 weeks ago


    Albuquerque, New Mexico, United States The Learning Experience - Corporate Childcare Centers Full time

    Lead TeacherAt The Learning Experience, we're seeking a highly skilled and dedicated Lead Teacher to join our team. As a Lead Teacher, you will play a vital role in shaping the educational experience of our young students and guiding our educators in their journey.Key Responsibilities:Develop and implement engaging lesson plans that cater to the diverse...

  • Lead Educator

    3 weeks ago


    Albuquerque, New Mexico, United States The Learning Experience - Corporate Childcare Centers Full time

    Join Our Team as a Lead TeacherWe are seeking a dedicated and passionate Lead Teacher to join our team at The Learning Experience. As a Lead Teacher, you will play a vital role in creating a nurturing and stimulating environment for our children to learn and grow.Key Responsibilities:Partner with teachers to create a welcoming and engaging classroom...


  • Albuquerque, New Mexico, United States OE Solar Full time

    Marketing and Communications SpecialistAt OE Solar, we're seeking a skilled Marketing and Communications Specialist to join our team. As a key member of our sales and operations team, you'll collaborate to develop marketing collateral, designs, and campaigns that elevate our presence in the solar industry.Key ResponsibilitiesCreate engaging marketing...


  • Albuquerque, New Mexico, United States OE Solar Full time

    Marketing Specialist Job DescriptionAt OE Solar, we're seeking a highly skilled Marketing Specialist to join our team. As a key member of our sales and operations team, you'll be responsible for developing marketing collateral, designing marketing campaigns, and working with our outside vendors to enhance our online presence.Key Responsibilities:Create...


  • Albuquerque, New Mexico, United States Polar Marketing Full time

    Job OverviewPolar Marketing is seeking a highly skilled Sports-Minded Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to customers, assessing their needs, and providing immediate assistance.To succeed in this role, you will need to possess...