Senior API Product Strategist
3 days ago
Estimated Salary: $140,000 - $180,000 per year (dependent on experience and location)
About UsBandwidth is a leading provider of cloud-based communication solutions for the world's biggest brands. Our APIs and global network power internal communications, contact center platforms, apps, and software for top-tier organizations.
Job OverviewWe are seeking an experienced Technical Product Manager to oversee the direction and priorities for our customer-facing facets of the Bandwidth API Experience, including Developer Experience (DevX), SDKs, and developer documentation.
Responsibilities- Strategic Product Planning: Collaborate with cross-functional teams to define product strategies, features, and improvements that enhance the customer API journey.
- API Product Ownership: Create initiatives, plans, and priorities for the Bandwidth API and Developer Experience, ensuring unified API-first design and OpenAPI specifications.
- Customer Advocacy: Oversee all interactions related to products and services, encompassing quality, functionality, design, and usability.
- Technical Expertise: Work closely with Sales & Market Offer teams on strategic accounts, providing technical expertise on Bandwidth API-related matters.
- Metrics and Analysis: Define metrics through user acquisition, onboarding, product adoption, conversion, and retention, driving platform improvements from ideas into solutions.
- Communication and Collaboration: Establish channels between technical teams and customer-facing teams to ensure accurate communications and exceptional user experiences.
- 6+ years of experience in product / software design, software architecture, or solutions architect roles.
- Computer Science background or equivalent technical experience.
- Passion for consuming APIs and building shipping API platforms for developers.
- Strong written and verbal communication skills.
Bandwidth offers a comprehensive benefits package, including 100% company-paid medical, vision, and dental coverage, four weeks of PTO, and additional time off for life's important moments.
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