Senior API Product Strategist

3 days ago


Raleigh, North Carolina, United States Bandwidth Full time
Lead Technical Product Manager - Bandwidth

Estimated Salary: $140,000 - $180,000 per year (dependent on experience and location)

About Us

Bandwidth is a leading provider of cloud-based communication solutions for the world's biggest brands. Our APIs and global network power internal communications, contact center platforms, apps, and software for top-tier organizations.

Job Overview

We are seeking an experienced Technical Product Manager to oversee the direction and priorities for our customer-facing facets of the Bandwidth API Experience, including Developer Experience (DevX), SDKs, and developer documentation.

Responsibilities
  • Strategic Product Planning: Collaborate with cross-functional teams to define product strategies, features, and improvements that enhance the customer API journey.
  • API Product Ownership: Create initiatives, plans, and priorities for the Bandwidth API and Developer Experience, ensuring unified API-first design and OpenAPI specifications.
  • Customer Advocacy: Oversee all interactions related to products and services, encompassing quality, functionality, design, and usability.
  • Technical Expertise: Work closely with Sales & Market Offer teams on strategic accounts, providing technical expertise on Bandwidth API-related matters.
  • Metrics and Analysis: Define metrics through user acquisition, onboarding, product adoption, conversion, and retention, driving platform improvements from ideas into solutions.
  • Communication and Collaboration: Establish channels between technical teams and customer-facing teams to ensure accurate communications and exceptional user experiences.
Requirements
  • 6+ years of experience in product / software design, software architecture, or solutions architect roles.
  • Computer Science background or equivalent technical experience.
  • Passion for consuming APIs and building shipping API platforms for developers.
  • Strong written and verbal communication skills.
What We Offer

Bandwidth offers a comprehensive benefits package, including 100% company-paid medical, vision, and dental coverage, four weeks of PTO, and additional time off for life's important moments.



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