Storage Facility Manager
6 days ago
We are a dynamic team of experts at Mini Mall Storage Properties, committed to making storage simple and accessible across North America. Our goal is to deliver exceptional customer service while overseeing the effective operation and maintenance of our storage facilities.
Job OverviewAs a Storage Facility Manager, you will be responsible for delivering outstanding service to customers while ensuring the smooth operation of our storage facilities. Your key responsibilities include lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.
Responsibilities- Follow internal sales processes with potential customers to convert leads into sales/upsales through various channels.
- Build and maintain strong relationships with current and prospective customers.
- Address customer inquiries, concerns, and complaints promptly and professionally.
- Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
- Maintain detailed records of sales activities, customer interactions, and transactions.
- Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
- High school diploma or equivalent.
- Basic computer skills, including Microsoft Office proficiency.
- Ability to work independently and collaboratively within a team.
- Strong organizational and problem-solving capabilities.
- Competitive compensation package ($65,000 - $80,000 per year).
- Discretionary profit-sharing program.
- Safety-first work environment.
We strive to create a great place to work for everyone at Mini Mall Storage Properties, where people feel safe, included, inspired, trusted, and supported so they can be - and bring - their best.
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