Clinical Liaison
4 weeks ago
Maximize Admissions and Deliver Exceptional Care
As a Clinical Liaison at Trilogy Health Services, you will play a vital role in developing and coordinating communications between patients, family members, and care professionals to drive admissions to our health centers from assigned hospitals.
Key Responsibilities:
- Collaborate with discharge planners to prioritize referrals and identify patients for transition to a Health Center campus.
- Share relevant information with discharge planners and families about Trilogy Health Services' quality care measures and deep commitment to clinical excellence and resident care.
- Establish patients' eligibility for care, communicate closely with families, and interact with a wide array of staff members from case managers to physicians.
- Conduct pre-admission assessments to gather clinical documentation.
- Respond immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
- Facilitate meaningful exchanges with hospital-based case managers on risk factors and care plans.
- Educate hospital staff about Trilogy Health Services' clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
- Educate patients and family members about services offered and address questions and concerns prior to admission, as well as explain the spectrum of available care options.
- Visit with patients and family members to complete assessments for risk identification and initiation of a tailored care plan.
- Maintain a strong working knowledge and adhere to applicable federal and state regulations including, but not limited to, laws supporting patient confidentiality, release of information, and HIPPA.
- Review clinical documentation to ensure it supports the insurance requirements for approval.
- Develop relationships within the community on behalf of Trilogy Health Services and its campuses.
- Participate in hospital and ACO meetings to foster deep partnerships with key contacts.
- Maintain accurate, timely data entry on business activity.
Requirements:
- Associate Degree
- 1-3 years of experience
- Current and unencumbered driver's license
- Ability to lift at least 50lbs
- Ability to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus
Benefits:
- Competitive salaries and weekly pay
- 401(k) Company Match
- Mental Health Support Program
- Student Loan Repayment and Tuition Reimbursement
- Health, vision, dental & life insurance kick in on the first of the month after your start date
- First time homebuyers' program
- HSA/FSA
Trilogy Health Services:
We believe in setting our employees up for success. That's why your first six months are referred to as your blue-badge period - a time where you are encouraged to learn, grow, and thrive in your role.
At Trilogy Health Services, we are committed to being the best place that you've ever belonged.
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