Custom Account Representative
3 days ago
Location: Hybrid with at least 2 days in HQ office - Fairhaven Headquarters
Shift: Monday - Friday 8AM - 5PM
Pay Rate: $22-$25/hr
This role involves handling customer service and processing orders for custom outerwear, gloves, socks, and shoes.
Responsibilities:- Assist customers/sales reps with entering/adjusting orders and informing them of order status and product availability
- Ensure accurate logo details, application fees, terms, and discounts on all orders
- Coordinate logo thread colors to garments, maintain logo detail history, and manage database entries
- Monitor progress of artwork orders and obtain necessary approval through communication with customer/sales reps
- Coordinate rush requests with other departments to meet order deadlines
- High School Diploma or equivalent required, AS or BS degree preferred
- 2-3 years customer service experience
- Prior experience with embroidered products or apparel preferred
ManpowerGroup is committed to providing equal employment opportunities in a professional, high-quality work environment. We value diversity and inclusion and are an equal opportunity employer.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
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