Custom Account Representative

3 days ago


Fairhaven, Massachusetts, United States Manpower Group Inc. Full time
Job Title: Custom Account Representative

Location: Hybrid with at least 2 days in HQ office - Fairhaven Headquarters

Shift: Monday - Friday 8AM - 5PM

Pay Rate: $22-$25/hr

This role involves handling customer service and processing orders for custom outerwear, gloves, socks, and shoes.

Responsibilities:
  • Assist customers/sales reps with entering/adjusting orders and informing them of order status and product availability
  • Ensure accurate logo details, application fees, terms, and discounts on all orders
  • Coordinate logo thread colors to garments, maintain logo detail history, and manage database entries
  • Monitor progress of artwork orders and obtain necessary approval through communication with customer/sales reps
  • Coordinate rush requests with other departments to meet order deadlines
Requirements:
  • High School Diploma or equivalent required, AS or BS degree preferred
  • 2-3 years customer service experience
  • Prior experience with embroidered products or apparel preferred

ManpowerGroup is committed to providing equal employment opportunities in a professional, high-quality work environment. We value diversity and inclusion and are an equal opportunity employer.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.



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