Customer Service Specialist

1 day ago


Stafford, Texas, United States SOUTHERN ICE CREAM CORPORATION Full time
About the Role

We are seeking a reliable and detail-oriented Customer Service Representative to join our team at Southern Ice Cream Corporation. Located in Stafford, Tx. USA, this role offers a competitive salary range of $15.00 to $17.00 per hour.

As a key member of our customer-facing team, you will be responsible for taking and processing orders via phone, email, or electronic order systems. You will interact with customers at our walk-up window, process online and EDI orders, prepare orders for the warehouse, and confirm orders while printing invoices daily.

You will maintain steady communication with restaurant management, senior living facilities, dip shops, mobile vending customers, and schools regarding sales trends and any issues throughout the transaction. Additionally, you will organize and distribute marketing materials enthusiastically to our customers.

Requirements
  • Dependability and punctuality are crucial to success in this role.
  • A positive attitude, strong communication skills, and social orientation are essential.
  • The ability to multitask while maintaining precision is necessary.


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