Residential Support Specialist

6 days ago

Waltham, Massachusetts, United States Middlesex Human Service Agency Full time
About Us

Middlesex Human Service Agency (MHSA) is a leader in delivering essential services that address the needs of vulnerable populations.


Our Mission

We are passionate about uplifting and supporting individuals and families across the region, advancing our mission to deliver high-quality person-centered services.


The Role

As a Residential Support Staff member at Hurley House, you'll play a crucial role in ensuring the safety and well-being of our residents, maintaining the cleanliness of the facility, and upholding the integrity and confidentiality of our programs.


Key Responsibilities:
  • Maintain accurate log entries to ensure transparent record-keeping.
  • Perform regular hourly rounds inside and outside the program to guarantee resident safety.
  • Conduct thorough bedroom checks to identify potential hazards and maintain a secure environment.
  • Complete all required documentation in an accurate and timely manner, adhering to MHSA protocols.
  • Attend staff meetings as required to stay informed about program updates and initiatives.
  • Ensure client/resident safety and cleanliness of the House at all times, addressing any issues promptly.
  • Clear obstacles on sidewalks, porches, stairs, and doorways to facilitate proper access and egress.
  • Consistently follow Program policies and protocols in all functions, promoting a culture of compliance.
  • Supervise urine drug-screening collection processes and administer medications according to Program-specific policies and BSAS protocols.
  • Prioritize the protection of clients' and Program confidentiality at all times.
  • Be present and punctual for all assigned shifts, demonstrating reliability and respect for colleagues.
  • Conduct fire drills using the evacuation plan to ensure preparedness.
  • Adhere to MHSA policies regarding boundaries, confidentiality, and ethical standards in all interactions.
  • Participate in in-service and outside training as directed by the Program Director, enhancing your skills and knowledge.
  • Undertake various other responsibilities assigned by the Program Director or Assistant Program Director to ensure the smooth functioning of the program.

Requirements

We seek candidates with the following qualifications:

  • A High School Diploma or equivalent is required.
  • Demonstrated reliable attendance and punctual reporting for work is essential.
  • Experience working with diverse populations is preferred, but not mandatory.
  • Excellent interpersonal skills are necessary for effective communication and collaboration.
  • Candidates should possess competent written and oral communication skills to convey information effectively.
  • Ability to work as part of a team is vital for success in this role.
  • CPR/AED and First Aid Certification is required, with MHSA providing training opportunities.
  • A valid ID and reliable personal transportation for work activities are mandatory.
  • Bilingualism in English/Spanish is preferred, but not required.

What We Offer

Full-time employees enjoy a competitive salary of $19.00 per hour, along with comprehensive benefits including health, dental, and vision insurance, retirement plans, and more.

We provide opportunities for professional development and clear paths to career advancement, empowering you to grow within our organization.

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