Sales Associate

1 week ago


New York, New York, United States Parachute Home Full time
About This Role

We're seeking a highly motivated and customer-focused Sales Associate to join our team at Parachute Home. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and building a strong connection with our customers.

Key Responsibilities
  • Customer Service: Provide best-in-class customer care and elevated service to our customers, ensuring a personalized and memorable experience.
  • Product Knowledge: Develop expert knowledge of Parachute Home's products and branding, enabling you to make informed recommendations and drive sales.
  • Store Maintenance: Maintain the organization, cleanliness, and visual appeal of our sales floor and stock room, ensuring a welcoming environment for customers.
  • Inventory Management: Process incoming shipments, manage inventory levels, and maintain accurate records to ensure efficient stockroom operations.
  • Point of Sale Operations: Process transactions, handle returns and exchanges, and manage Buy Online/Pick Up in Store (BOPIS) and Ship From Store orders with accuracy and efficiency.
Requirements
  • Availability: Must be available to work weekends and during peak holiday seasons.
  • Experience: Retail sales, showroom, or customer service experience is preferred, as well as experience with point of sale systems, inventory management software, and shipping programs.
  • Physical Demands: Ability to lift 50 pounds on a regular basis.
  • Team Player: Self-motivated team player with a positive, can-do attitude and a passion for delivering exceptional customer service.
What We Offer
  • Competitive Pay: $18.00-$20.00 per hour, dependent on experience.
  • Benefits: Generous 40% employee discount on most Parachute Home products, flexible schedules, quarterly bonus program, and more.
About Parachute Home

We're a certified Great Place to Work, committed to diversity, equity, and inclusion. We celebrate diverse hiring practices, foster an inclusive environment, and prioritize education and communication through our monthly DE+I newsletter and enrichment program.



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