Housekeeping Operations Manager

2 days ago


Marco Island, Florida, United States Marriott Full time
Job Overview
">We are seeking an experienced Housekeeping Operations Manager to join our team at JW Marriott Marco Island Beach Resort. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and maintenance in all guest rooms, public spaces, and employee areas.

About the Role
">The successful candidate will have a strong background in housekeeping operations, with experience in managing staff and budgets. You will be responsible for maintaining effective working relationships with front office colleagues to ensure seamless communication and operational efficiency. Your role will also involve inventory management, staff training and development, and implementing quality control procedures to meet or exceed Marriott's high standards.

Key Responsibilities
">* Manage daily housekeeping operations, including staffing, scheduling, and budgeting
* Maintain strong working relationships with front office colleagues to ensure effective communication and operational efficiency
* Conduct regular room inspections to ensure compliance with Marriott's quality standards
* Develop and implement staff training programs to enhance service delivery and guest satisfaction
* Analyze and manage departmental expenses to meet or exceed budgeted targets
* Foster a positive and inclusive work environment that promotes teamwork and collaboration

Requirements
">* 2+ years of experience in housekeeping operations, preferably in a luxury hotel setting
* Strong leadership and communication skills, with ability to motivate and develop staff
* Excellent problem-solving and analytical skills, with ability to analyze data and make informed decisions
* Ability to work independently and as part of a team, with flexibility to adapt to changing priorities and deadlines
* High school diploma or equivalent required; degree in hospitality or related field preferred

Benefits
">* Competitive salary: $102,000 - $130,000 per year
* Comprehensive health insurance package, including medical, dental, and vision coverage
* 401(k) retirement plan with up to 5% company match
* Employee stock purchase plan (ESPP) with 15% discount
* Accrued paid time off, including sick leave where applicable
* Life insurance and group disability insurance
* Travel discounts and other perks, such as adoption assistance and paid parental leave

About Marriott
">Marriott International is a global leader in the hospitality industry, with a portfolio of over 30 brands across more than 7,000 properties worldwide. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted and respected names in travel. At Marriott, we believe that our people are our greatest asset, and we are committed to providing opportunities for growth and development to help our associates achieve their full potential.

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