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Bilingual Orthodontic Treatment Coordinator Position

1 month ago

Kansas City, Missouri, United States Benevis Full time
Orthodontic Treatment Coordinator Opportunity

KC Dental and Braces is seeking a highly skilled and bilingual Orthodontic Treatment Coordinator to join our team.

This role is responsible for presenting Orthodontic treatment plans, educating patients on treatment options, and ensuring a positive patient experience.

The ideal candidate will have a strong understanding of Orthodontics, excellent communication skills, and the ability to work effectively in a fast-paced environment.

We offer a competitive compensation package, quarterly bonuses, and a comprehensive benefits package, including medical, dental, vision, 401K with match, and flexible spending accounts.

As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our patients and contribute to the success of our organization.

Responsibilities include:

  • Presenting Orthodontic treatment plans and estimates to patients
  • Educating patients on treatment options and insurance coverage
  • Collecting payments and tracking patient follow-up
  • Explain and promoting company payment policies and procedures
  • Obtaining high treatment acceptance and soliciting referrals
  • Contacting patients and guarantors regarding fees due and appointment confirmations
  • Performing to the highest integrity and adhering to company standards and compliance programs

Qualifications include:

  • High School Degree or GED Equivalent Required
  • Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator
  • Minimum of 3+ years of customer experience preferred
  • High level knowledge of Orthodontics and associated treatment planning preferred
  • Strong written and oral communication skills required
  • Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred
  • Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
  • Proficiency in computer usage and Microsoft Office Suite strongly preferred

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace.