Site Operations Director, Cleveland

4 weeks ago

Cleveland, Ohio, United States Gooch & Housego PLC Full time
Job Title: Site General Manager, ClevelandJob Summary:

Gooch & Housego PLC is a leading global manufacturer of critical photonic components and systems. We are seeking a seasoned General Manager to join our team in Cleveland. This role is pivotal in driving and optimizing all departmental processes to ensure exceptional levels of customer satisfaction, with a specific focus on quality, delivery, employee engagement, and continuous improvement.

Key Responsibilities:
  • Own and take accountability for site P&L, budgeting, and performance against financial and operational targets.
  • Ensure the organization is prepared with capital budget planning, people development, and organizational capacity planning to deliver against plans.
  • Utilize appropriate KPIs to identify performance trends and drive continuous improvements.
  • Continuously strive to improve site performance in respect of people, materials, quality levels, and financial commitments.
  • Creates a culture of customer focus, ensuring that commitments are met in the markets served.
  • Conduct pricing and cost analysis for commercial quotes, supplying necessary information to client account specialists for quotes and customer inquiries.
  • Provide day-to-day technical assistance for on-the-floor manufacturing issues, focusing on assembly builds, quality, ERP, and inventory discrepancies.
  • Optimize Business Performance through cross-functional leadership of Engineering and Operations.
  • Drive the development of new product offerings in line with company corporate strategy and global market trends.
  • Build a performance culture, ensuring that all employees are accountable, have clear goals & objectives, and that employee performance is regularly reviewed and managed.
  • Complies to and promotes the site/Company's Safety and Quality Systems and ISO/AS standards.
  • Follows and promotes the Company's procedures, strategies, and plans.
  • Ensures Company's values and brand are protected at all times.
Requirements:
  • Lead the team by listening, hearing, and engaging with direct reports and others within the organization.
  • High degree of business acumen, and proven track record of delivering exemplary financial results.
  • 2+ years of specific experience in high-temperature crystal growth (Czochralski growth experience strongly preferred).
  • 3+ years' experience leading site operations, 10+ years' experience in manufacturing businesses preferably within the photonics industry.
  • Has held P&L responsibility within a manufacturing business and understands the link between operational KPIs and financial performance.
  • Capable of being the face of the company with domestic and international organizations.
  • Ability to interface with group functions in a matrix organization i.e. Global Quality, Information Technology, Global Supply Chain, Global Human Resources, Sales, etc.
  • Strong communication skills with the ability to communicate effectively at all levels in a matrixed organization structure.
  • Excellent motivation and team building skills with demonstrable success in change leadership.
  • US Citizen and must be a passport holder.
  • Knowledge of ISO & AS Quality standards, DFARS, ITAR, and other Defense experience a plus.
Education:

Bachelor's Degree, MBA, or Masters level qualification in a technical discipline (Physics / Material Science / Chemistry / Engineering) or significant experience in a highly technical organization.

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