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Academic Program Manager

1 month ago

Washington DC USA, United States Georgetown Univerisity Full time
Job Summary

Georgetown University seeks a highly organized and communicative Academic Program Manager to oversee the administrative operations for academic programs within the Liberal Studies degree program portfolio. This role is critical to the day-to-day operations and the short and long-term strategic vision of all academic programs.

Key Responsibilities
  • Provide leadership and support in the areas of faculty services, management, student experience, and programmatic administrative execution.
  • Direct staff members to perform actions for the student community, including monitoring the student pipeline, enrollment management, course registrations, general communications, and events management.
  • Contribute and provide strategic guidance in troubleshooting academic and administrative issues for the program(s) in conjunction with the Faculty Directors in Liberal Studies.
  • Participate in admissions process as needed, supporting all marketing initiatives for the Liberal Studies portfolio.
  • Support the course scheduling process for all programs within Liberal Studies, supporting and overseeing all enrollment conversion and retention initiatives.
  • Coordinate with third party partner Coursera on day to day of BLS program.
  • Oversee academic advising for the Bachelor of Liberal Studies, Doctor of Liberal Studies and Master of Arts in Liberal Studies students, as well as administration of thesis process.
  • Work directly with MALS and DLS students on the submission process for their theses to ensure the end product meets University standards.
  • Provide strategic support for program development projects which could include: working with Coursera on initiatives to improve the BLS co-curricular experience, coordinating with Admissions on enrollment tactics to improve numbers in MALS.
  • Manage the programmatic budgets and collaborate with the Faculty Director, events team, and CFO, SCS in making financial decisions for the programs.
  • With assistance from program staff, perform the monthly and annual budgets to actuals reporting, paying particular attention to the reconciliations of scholarships associated with gifts and grants, monitor program's events budgets, and Pro Card usage.
Requirements and Qualifications
  • Master's degree
  • 3 years of experience required (or equivalent combination of education and work experience)
  • Computer proficiency in Microsoft Suite
  • Experience in developing, executing or participating in online education would be valuable
  • Professional and/or academic experience in business or management industries is desired
  • The position requires exceptional organizational and communication abilities
  • A willingness to take initiative and lead others, with flexibility and the ability to balance competing objectives
  • Must have solid interpersonal skills and the ability to network with various markets
  • All SCS staff are required to support Commencement week events
  • Five or more years of work experience in a professional or academic setting preferred