Customer Service Operations Manager

1 week ago


Napa, California, United States Chevron Full time

About Chevron Stations Inc.

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Chevron Stations Inc. (CSI) is a leading retail fueling company committed to delivering exceptional customer experiences and providing a safe and healthy work environment for our employees.

As an Assistant Station Manager at CSI, you will play a key role in supporting the day-to-day operations of our retail facilities, ensuring seamless delivery of services to our customers, and upholding our core values of safety, diversity, inclusion, integrity, and trust.

">Job Responsibilities:">
  • Operations Management: Assist the Station Manager in overseeing station operations, including supervising staff during shifts, maintaining inventory levels, and ensuring accurate stock levels through regular mini-audits.
  • Customer Service: Provide excellent customer service as a Customer Service Representative (CSR), handling transactions efficiently, and responding promptly to customer inquiries and concerns.
  • Team Leadership: Work collaboratively with team members to achieve business objectives, provide coaching and guidance as needed, and promote a positive and inclusive work environment.
Requirements and Qualifications:">
  • Education and Experience: High school graduate or equivalent; minimum 21 years of age (varies by location); previous experience in retail, food service, or similar environments.
  • Skills and Abilities: Strong communication and interpersonal skills; ability to multitask, handle challenging situations, and work effectively in a fast-paced environment.
  • Physical Demands: Ability to lift up to 10lbs continuously and occasional lifting of up to 35lbs; prolonged standing, walking, and reaching.
">Benefits:">
  • Competitive Salary: $17.52 - $26.28 per hour
  • Full-time & Part-time Shifts: Available options for different schedules
  • Direct Deposit: Weekly pay with direct deposit option
  • Health & Wellness Packages: Available for purchase
  • Education Reimbursement: Program available for eligible employees
">

Chevron is an Equal Opportunity / Affirmative Action Employer.



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