Hospital Operations Supervisor
3 weeks ago
About the Role:
Cooper University Health Care is seeking a skilled Hospital Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for managing a 24/7 365 days operation, ensuring excellent support for patients, their families, providers, and Cooper team members in the Hospital and Ambulatory offices.
Key Responsibilities:
• Manage a team of operators to handle high call volumes
• Develop and implement effective operational strategies
• Collaborate with management to achieve business objectives
• Provide excellent customer service and support
Requirements:
• 0-2 years of experience in call center work
• High school diploma or GED required, Bachelor's degree preferred
• Strong communication and leadership skills
• Ability to coach, mentor, and develop staff
• Knowledge of Microsoft Word, Excel, and Outlook required
About Cooper University Health Care:
We are committed to providing extraordinary health care to our patients and community. Our team is dedicated to delivering exceptional service and support. If you are a motivated and skilled professional looking for a challenging role, we encourage you to apply.
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