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IT Systems Administrator

1 month ago

Rochester, Washington, United States Lucky Eagle Casino Full time
Job Title: IT Systems Administrator

We are seeking a highly skilled IT Systems Administrator to join our team at Lucky Eagle Casino & Hotel. The successful candidate will be responsible for the coordination, installation, operation, troubleshooting, repair, monitoring, and maintenance of our server systems.

Key Responsibilities:
  • Administer a predominately Windows Server infrastructure, including DNS, DHCP, Print/File Server, Active Directory, and several other ancillary services in a VMWare environment.
  • Administer all 3rd party applications, such as Agilysys Infogenesis, Agilysys Stay, Scientific Games Suite, Sage, etc.
  • Work closely with 3rd party vendors on implementation and deployment of new deployments and updates.
  • Plan, test, and deploy operating system and software patches within the designated environment.
  • Analyze system logs to determine areas of concern, weakness, and potential vulnerability.
  • Perform routine audits of systems, software, and access.
  • Develop documentation of each system, how it operates, and troubleshooting guides.
  • Recommend software and system enhancements, as required.
  • Manage and track support tickets to ensure internal Service Level Agreements (SLAs) are met and end-user productivity remains high.
  • Manage and support Microsoft Cloud-based applications (Office 365, Azure).
  • Maintain Active Directory and all user permissions.
  • Provide support consistent with a 24/7 environment, including occasional nights, weekends, and holidays.
  • Provide support and assistance to the Network Engineers, Database Administrators, and Technicians, when needed.
Requirements:
  • Associate degree in Computer Technology or Computer Information Systems required and/or a combination of equivalent education and experience will be considered.
  • Three (3) years of progressive IT experience required.
  • Microsoft Certified Systems Engineer (MCSE) or MS Certified Professional (MCP) preferred.
  • CompTIA Network + Certification preferred.
  • CompTIA Security + Certification preferred.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.
Physical Requirements:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.

Environment:

The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position.

Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music, and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel (LECH) operates in a 24/7 environment.

In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.