Guest Experience Team Lead
4 weeks ago
Guest Experience Lead Role
As a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This involves assessing and fulfilling the needs of the business, team, and guests, as well as continuously evaluating the level of guest connection and technical product education. You will also be responsible for conducting preparation activities to ensure in-store readiness for guests and maintaining the operational excellence of the store throughout your shift.
Key Responsibilities:
Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests
Ensure all guests receive a quality in-store experience
Continuously assess the level of guest connection and technical product education
Conduct preparation activities to ensure in-store readiness for guests and maintain operational excellence of the store throughout shift
What We Offer:
A dynamic and supportive work environment
Opportunities for growth and development
Competitive compensation and benefits package
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