Senior Technical Specialist

1 week ago


Raleigh, United States Thermo Fisher Scientific Full time
About the Role

We are seeking a skilled Senior Technical Specialist to lead all aspects of field service support and customer relationship management for our analytical instrumentation team. This is an excellent opportunity for a technical expert who is passionate about delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Perform on-site installation, repair, preventative maintenance, and qualification of instrumentation
  • Maintain strong relationships with customers, ensuring their needs are met and exceeded
  • Analyze instrument generated chemistry and performance reports to identify areas for improvement and recommend factory modifications
  • Collaborate with engineering, customer service, and other personnel to expedite repairs and resolve technical issues
Requirements
  • Bachelor's Degree in Chemistry, Sciences, or related field
  • Minimum 0-2 years hands-on experience as a Service Engineer, particularly working with analytical instrumentation
  • Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry instrumentation (GC, HPLC, IC, MS) preferred
  • Specific LSMS Experience preferred (QE, Exploris, Fusion, etc.)
What We Offer
  • A competitive salary of $85,000 - $110,000 per annum, based on location and experience
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
About Us

Thermo Fisher Scientific is a leading global provider of scientific instruments and software, serving a wide range of industries, including healthcare, pharmaceuticals, and academia. Our mission is to accelerate research, solve complex scientific challenges, and drive innovation.



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