Senior Technical Specialist
1 week ago
We are seeking a skilled Senior Technical Specialist to lead all aspects of field service support and customer relationship management for our analytical instrumentation team. This is an excellent opportunity for a technical expert who is passionate about delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Perform on-site installation, repair, preventative maintenance, and qualification of instrumentation
- Maintain strong relationships with customers, ensuring their needs are met and exceeded
- Analyze instrument generated chemistry and performance reports to identify areas for improvement and recommend factory modifications
- Collaborate with engineering, customer service, and other personnel to expedite repairs and resolve technical issues
- Bachelor's Degree in Chemistry, Sciences, or related field
- Minimum 0-2 years hands-on experience as a Service Engineer, particularly working with analytical instrumentation
- Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry instrumentation (GC, HPLC, IC, MS) preferred
- Specific LSMS Experience preferred (QE, Exploris, Fusion, etc.)
- A competitive salary of $85,000 - $110,000 per annum, based on location and experience
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
Thermo Fisher Scientific is a leading global provider of scientific instruments and software, serving a wide range of industries, including healthcare, pharmaceuticals, and academia. Our mission is to accelerate research, solve complex scientific challenges, and drive innovation.
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