Public Service Representative 3

1 month ago


Salem, Oregon, United States State of Oregon Full time
Job Opportunity:

We are seeking a highly skilled and motivated individual to join our team as a Public Service Representative 3. This role involves working in a contact center environment to recover debt owed to the State of Oregon Employment Department.

Key Responsibilities:

  • Effectively communicate with customers to recover debt owed to the State of Oregon Employment Department.
  • Utilize strong customer service skills to resolve issues and build trust with customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with changing laws and regulations related to unemployment insurance.

Requirements:

  • Two years of experience in customer service, with one year of experience in explaining rules, regulations, and policies.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet performance expectations.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to the State of Oregon Employment Department.



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