Public Service Representative 3
1 month ago
We are seeking a highly skilled and motivated individual to join our team as a Public Service Representative 3. This role involves working in a contact center environment to recover debt owed to the State of Oregon Employment Department.
Key Responsibilities:
- Effectively communicate with customers to recover debt owed to the State of Oregon Employment Department.
- Utilize strong customer service skills to resolve issues and build trust with customers.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Stay up-to-date with changing laws and regulations related to unemployment insurance.
Requirements:
- Two years of experience in customer service, with one year of experience in explaining rules, regulations, and policies.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance expectations.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to the State of Oregon Employment Department.
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