Shift Operations Manager

3 days ago


Lacey, Washington, United States KFC Full time

We are seeking a highly skilled Shift Operations Manager to join our team at KFC. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that customers receive an exceptional dining experience.

Key Responsibilities:

  • Leadership and Team Management: Provide guidance and support to shift teams, empowering them to deliver outstanding results and meet customer expectations.
  • Customer Satisfaction: Ensure that all customers receive a high level of service, addressing any concerns or issues promptly and professionally.
  • Operational Efficiency: Monitor and improve restaurant efficiency, reducing waste and optimizing processes to drive sales growth.
  • Staff Development: Mentor and train team members, identifying areas for improvement and providing constructive feedback to enhance their skills and performance.

Requirements:

  • Age Requirement: Must be at least 18 years old.
  • Reliability: Demonstrate reliability, punctuality, and attendance, with ability to work flexible hours as required.
  • Physical Demands: Able to stand for long periods, walk, lift up to 50 lbs., and stoop during 90% of shift time.
  • Education and Training: Possess basic business math skills and willingness to learn and adapt to new technologies and procedures.

Estimated Salary: $45,000 - $55,000 per year, depending on location and experience. Benefits may include health insurance, retirement plans, and opportunities for career advancement.



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