Optical Sales Specialist
2 days ago
At National Vision, we're committed to delivering exceptional eye care and eyewear experiences to our customers. As a Sales Associate, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:- Sell, fit, and dispense eyewear to customers, ensuring a seamless and personalized experience.
- Meet National Vision's sales and company objectives, while adhering to our Code of Conduct.
- Work collaboratively with colleagues to foster an inclusive and respectful environment for associates and customers.
- Assist with dispensing eyeglasses and contact lenses, as permitted by state law.
- Educate customers on proper eyeglass and contact lens care.
- Maintain accurate and organized patient records.
- Notify customers when orders are ready or of any delays.
- Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
- Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
- Diligently maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis.
- Ensure inventory control and loss prevention procedures are followed at all times.
- Maintain visual merchandising according to Brand and Company Standards.
- 1+ years related experience or training in retail/customer service preferred.
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
- In some locations, bilingual abilities preferred. Ability to give instruction in a clear and concise manner to customers.
- Ability to interact with all levels of employees in a courteous, professional manner at all times.
We're committed to taking care of our people, offering competitive compensation, bonus potential, and a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.
We're an equal opportunity employer, dedicated to evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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