Energy Customer Service Representative
5 days ago
Job Summary
">We are seeking a highly motivated and customer-focused Energy Customer Service Representative to join our team. As an Energy Customer Service Representative, you will be responsible for providing exceptional customer service to clients across the country, resolving support issues, selling new products and services, and ensuring a best-in-class customer experience.
">Key Responsibilities
">- Provide courteous, timely, and professional customer service via phone, email, and chat
- Analyze customer needs and resolve issues through problem-solving and conflict resolution skills
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
- Meet or exceed sales targets and performance metrics
- Work collaboratively with internal teams to resolve complex customer issues
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Adhere to all attendance and work schedule requirements
Requirements
">- Bachelor's degree in Business Administration, Communications, or related field
- 1-2 years of customer-facing experience in a call center environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office Suite and CRM software
- High school diploma or equivalent required; some college coursework or certification preferred
What We Offer
">- A competitive salary range of $15-$20 per hour
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- Ongoing training and development opportunities
- A fun and dynamic work environment
- A chance to make a real impact on customer satisfaction and loyalty
About Us
">OneMCI is a leading provider of business process outsourcing (BPO) solutions, delivering exceptional customer experiences to clients across various industries. We believe in empowering our employees to excel in their roles and providing opportunities for growth and development.
">Contact Information
">Please submit your application, including a resume and cover letter, to our website at . We look forward to hearing from you
-
Customer Service Representative
4 days ago
Savannah, Georgia, United States MassMarkets Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at MCI Careers. As an Energy Industry Customer Support Specialist, you will play a critical role in providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...
-
Energy Customer Experience Specialist
5 days ago
Savannah, Georgia, United States Mass Markets - MCI Company Full timeMass Markets - MCI Company is seeking a motivated individual to fill the role of Energy Customer Experience Specialist. This part-time position offers an exciting opportunity to work in a dynamic call center environment, providing top-notch customer service to our energy customers.**Job Summary:**Analyze customer inquiries and resolve issues in a...
-
Customer Service Representative
1 month ago
Savannah, Georgia, United States MCI Military Recruitment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Handle customer...
-
Customer Service Representative
4 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJob Title: 4X10 Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused 4X10 Customer Service Representative to join our team. As a 4X10 Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound...
-
Customer Service Representative
5 days ago
Savannah, Georgia, United States MCI Military Recruitment Full timeJob OverviewWe are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. As a key member of our customer support team, you will be responsible for providing exceptional service to our commercial and public sector clients. This is an exciting opportunity to start your career in customer service and grow with...
-
Customer Service Representative
3 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels.
-
Customer Service Representative
5 days ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal by providing top-notch support to our clients.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Contact Center Professional. In...
-
Telecom Customer Service Representative
5 days ago
Savannah, Georgia, United States MCI Careers Full timeCustomer Service Representative Job DescriptionJoin MCI Careers as a Customer Service Representative and take on the challenge of delivering exceptional customer experiences. In this role, you will be responsible for handling inbound and outbound calls, resolving customer issues, and selling new products and services.We are seeking highly motivated and...
-
Customer Service Representative
17 hours ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, our mission is to deliver exceptional customer experiences through our call center operations. As a Customer Service Representative, you will play a vital role in achieving this goal by handling inbound and outbound contacts with a high level of professionalism, courtesy, and timeliness.Key responsibilities include:Resolving customer...
-
Customer Service Representative
5 days ago
Savannah, Georgia, United States Mass Markets Full timeJob SummaryAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Handle inbound and outbound contacts in a courteous and professional mannerEnsure first call...
-
Customer Service Representative
2 months ago
Savannah, Georgia, United States MCI, LC Full timeJob OverviewMCI, LC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key ResponsibilitiesHandle customer inquiries and...
-
Customer Service Representative
2 days ago
Savannah, Georgia, United States Georgia Heritage Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Georgia Heritage Federal Credit Union.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide top-notch service to our members.ResponsibilitiesProvide...
-
Energy Customer Care Representative
4 weeks ago
Savannah, Georgia, United States MCI Careers Full timeROLE SUMMARY As a Customer Care Agent at MCI Careers, you will be responsible for delivering exceptional customer service experiences through various channels, including phone, email, and chat. You will work closely with customers to resolve their inquiries, provide product information, and address any concerns they may have. KEY RESPONSIBILITIES ...
-
Customer Service Representative
6 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and promoting our products and services.
-
Customer Service Representative
4 days ago
Savannah, Georgia, United States OneMCI Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Savannah, GA. In this role, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and chat.About the RoleThis is an exciting opportunity to work with a...
-
Customer Service Representative
6 days ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we offer a competitive salary of $45,000 - $60,000 per year. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal is to ensure first call resolution through effective problem-solving and call handling. This involves researching systems to find missing...
-
Savannah, Georgia, United States OneMCI Full timeCustomer Service Representative Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and exceeding performance...
-
Customer Service Representative
6 days ago
Savannah, Georgia, United States Erica Timmons - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated Customer Service Representative to join our team at Erica Timmons - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, marketing insurance and financial services, and building strong relationships with our clients.
-
Bilingual Customer Service Representative
5 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Role:We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at MCI Careers. As a key member of our contact center, you will play a critical role in providing exceptional customer service to clients across various industries.Responsibilities:Respond to customer inquiries via phone, email, and chat...
-
Customer Service Representative
5 days ago
Savannah, Georgia, United States Mass Markets Full timeJob OverviewMass Markets is seeking a skilled Customer Service Representative to join our team. This role involves handling inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and courteous...