Food and Beverage Attendant

4 weeks ago

Atlanta, Georgia, United States Sonesta International Hotels Corporation Full time

Job Summary

The Food and Beverage Attendant is a key member of our team, responsible for delivering exceptional service to our guests in the evening social venues of the hotel.

Key Responsibilities

  • Set up, service, and break down the food and beverage buffet areas to ensure a high level of quality, consistency, and service.
  • Act as the host, interacting with guests in a professional and welcoming manner.
  • Deliver on the promise of Sonesta Service in all interactions with guests and clients, adhering to the Sonesta G.U.E.S.T. standards.
  • Prepare and transport food and beverage items, as well as replenish buffet areas as necessary.
  • Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests.
  • Follow preparation methods, times, quality, and presentation standards.
  • Prepare salads, sandwiches, soups for sale in the shoppe.
  • Proactively welcome guests and respond to requests in a prompt and professional manner.
  • Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment, and to minimize waste.
  • Maintain clean, neat, and well-organized work and buffet areas.
  • Empty trash receptacles, clean and clear tables as needed.
  • Check the working condition of equipment and machinery in accordance with specifications.
  • Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.
  • Assist in the set-up and breakdown of all meeting rooms.
  • Serve, maintain, and clean for all food and beverage service as part of all hotel meetings.
  • Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards, and hotel requirements.
  • Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state, and local laws, brand standards, and hotel requirements.

Requirements

  • Some previous food and beverage experience preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English is required; other languages beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting, or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.
  • Will be required to obtain a ServSafe certification.
  • May be required to obtain a TIPS certification.
  • Will be required to work mornings, evenings, weekends, and holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees, including:

  • Medical, dental, and vision insurance.
  • Health Savings Account with company match.
  • 401(k) Retirement Plan with company match.
  • Paid vacation and sick days.
  • Sonesta Hotel Discounts.
  • Educational Assistance.
  • Paid Parental Leave.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability insurance.
  • Various employee perks and discounts.
  • Hospital Indemnity.
  • Critical Illness Insurance.
  • Accident Insurance.

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