Customer Service Ambassador
13 hours ago
The Guest Services Agent plays a vital role in ensuring the success of our hotel by delivering exceptional customer service and managing front desk operations. This position requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provide exceptional customer service by consistently meeting the Sonesta G.U.E.S.T. standards.
- Manage front desk operations, including registering guests, processing transactions, and maintaining accurate records.
- Collaborate with other departments to ensure seamless guest experiences.
- Maintain a clean and organized workspace, adhering to health and safety regulations.
- Participate in ongoing training and development to enhance skills and knowledge.
About Sonesta International Hotels
- We offer a comprehensive benefits package, including medical, dental, and vision insurance.
- We provide opportunities for professional growth and development.
- We value diversity and inclusion in the workplace.
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