IT Systems Specialist

3 weeks ago


Scottsdale, Arizona, United States Paradox Full time
Job Summary

Paradox is seeking a highly skilled IT Systems Specialist to join our team. As an IT Systems Specialist, you will be responsible for managing and monitoring our network systems, ensuring they are fast, efficient, and always available. You will troubleshoot hardware and software issues, perform regular security audits, and implement security measures to protect our systems from potential threats.

Key Responsibilities

Serve as the point of contact for employee questions related to technical support and troubleshooting for both hardware and software applications
Manage process and distribution of corporate technology, including laptops, tablets, mobile phones, office equipment, and other network-enabled devices
Responsible for onboarding of new employees with the appropriate hardware and software for both in-office as well as distributed workforce needs
Partner with leadership to ensure compliance with security and privacy best practices, covering audits, vulnerability scanning, risk assessments, asset management, and security risk tracking

Requirements

A minimum of 4+ years experience in Technology/IT Support, IT Administrator, System Administration, Information Security or similar role
A passion and knowledge of technology principles and systems
Primarily a Mac shop, but knowledge of installing and troubleshooting Mac OS, iOS, Linux tower, Google Apps, Cloud-based phones, Zoom conference rooms, Mosyle, Atera (or similar RMM)
Experience managing MDM or other security management console
An ability to communicate technical concepts effectively across functions of the company and to users of various technical abilities
High attention to detail and ability to manage multiple responsibilities
Ability to travel
Ability to work from our Scottsdale, AZ headquarters
Authorization to work in the United States

Why Work at Paradox

Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best
The opportunity to build the next big thing in recruiting technology
Internal and external professional development, coaching, and continuous education opportunities
Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, & a 401(k) retirement plan


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