Marketing Lead for Hospitality

5 days ago

New York, New York, United States Once Upon a Time Hospitality Full time
Marketing Lead for Hospitality

Once Upon a Time Hospitality is a leading agency that specializes in creating immersive guest experiences for hotels and restaurants. Our team of passionate brand storytellers helps brands establish a strong presence in the hospitality industry by developing compelling narratives that resonate with guests and differentiate them from competitors.

About the Role:

We are looking for an experienced Marketing Lead for Hospitality to lead our client relationships within the hospitality sector. This role requires strong leadership skills and the ability to coordinate seamlessly across our internal teams—including account, design, and development—to deliver high-quality solutions that meet client expectations. The ideal candidate will bring a deep understanding of the hospitality industry, excellent communication abilities, and creativity to help Once Upon a Time Hospitality deliver exceptional value to our clients.

Key Responsibilities:

  • Client Management: Serve as the primary point of contact for assigned client accounts, fostering strong relationships and maintaining regular communication to understand client needs and objectives.
  • Project Coordination: Manage and coordinate project workflows with internal account, design, and development teams, ensuring alignment on project timelines, deliverables, and brand strategy.
  • Strategic Leadership: Advise clients on brand positioning, creative direction, and marketing strategies that align with both their business objectives and market trends.
  • Cross-functional Collaboration: Work closely with the design and development teams to deliver cohesive, innovative branding solutions that meet client goals and reflect the agency's creative standards.
  • Revenue Growth: Identify and drive growth opportunities within existing accounts, actively contributing to the agency's revenue targets through strategic relationship development.
  • Quality Control: Oversee project deliverables to ensure that quality standards, timelines, and budgets are met, while keeping all stakeholders informed and aligned.
  • Reporting and Analytics: Generate performance reports that measure branding outcomes, campaign success, and identify areas for optimization.

Requirements:

  • 7+ years of experience in account management, ideally within an agency environment focused on hospitality brands. Experience as a head of marketing or brand for a hotel in addition to agency experience is a plus.
  • Proven track record of managing high-profile accounts and delivering successful branding and marketing solutions.
  • Exceptional communication and project management skills, with the ability to coordinate effectively across multiple teams.
  • Strong understanding of the hospitality industry and a keen awareness of trends, competitive insights, and brand positioning.
  • Proficient in project management tools to manage multiple projects simultaneously.
  • Bachelor's degree in Marketing, Hospitality, Business, or a related field is ideal, but not required.

Salary:$85,000 - $110,000 per year.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing professional development and training opportunities.
  • Collaborative and dynamic work environment.

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