Customer Experience Representative

5 days ago


Hagerstown, Maryland, United States Carter's, Inc. Full time

Join our team as a Seasonal Associate and become an integral part of providing exceptional customer experiences at Carter's As a key member of our sales floor team, you'll play a vital role in helping customers find what they need and ensuring they leave our stores with a smile on their face.

About Our Company:

  • Carter's is the largest branded marketer in North America of apparel exclusively for babies and young children.
  • We own the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace.
  • We have over 1,000 Company-operated stores in the United States, Canada, and Mexico, and sell our products online through various e-commerce platforms.

Job Responsibilities:

As a Seasonal Associate, you'll be responsible for:

  • Greeting customers warmly and providing assistance with product styles and features.
  • Executing point-of-sale transactions and maintaining accurate cash handling procedures.
  • Replenishing floor stock and maintaining a safe and clean store environment.
  • Providing excellent customer service and resolving any issues that may arise during their visit.

Requirements:

  • Ability to work a flexible schedule, including days, nights, weekends, and holidays as scheduled.
  • Excellent communication and interpersonal skills.
  • Ability to lift 40 pounds and stand for extended periods of time.

What We Offer:

  • A competitive hourly rate of $15.00-$17.00 per hour, depending on experience and location.
  • A comprehensive benefits package, including part-time health benefits and mental health support.
  • A 30% discount on our brands, plus referral bonuses and other perks.
  • The opportunity to learn and grow with our company, with training and development programs available to help you succeed.


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