Emergency Department Team Lead

6 days ago


Chelsea, Massachusetts, United States Mass General Brigham Full time

Mass General Brigham is seeking an experienced Emergency Department Team Lead to provide shift leadership and supervision for Patient Transporters and Support Associates in our Chelsea, Massachusetts location.

About the Role

We are offering a competitive estimated salary of $95,000 - $110,000 per year, based on experience, plus a comprehensive benefits package including medical, dental, vision, and life insurance, as well as employee assistance programs.

Job Description

The successful candidate will have at least two years of supervisory experience in a similar clinical setting, with a strong background in patient transport and supply management. Key responsibilities will include providing shift leadership, assigning duties, and monitoring workflow to ensure efficient patient flow and throughput in the department.

Other key responsibilities include:

  • Conducting quality assurance on specialty carts to ensure supplies are stocked appropriately
  • Maintaining inventory levels and ordering supplies as needed
  • Responding to urgent pages from clinical staff and troubleshooting issues
  • Ensuring that equipment is properly cleaned and maintained
  • Providing excellent customer service support to end-users

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced and stressful environment. If you are a motivated and organized individual with a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications

To be considered for this role, you will need:

  • A minimum of two years of supervisory experience in a similar clinical setting
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced and stressful environment
  • A strong background in patient transport and supply management
  • Able to lift, carry, push, and pull up to 300 pounds

We offer a welcoming environment to employees, patients, and families of diverse cultures, ethnic backgrounds, ages, lifestyles, and physical abilities. Our hospitals are consistently ranked as top hospitals by U.S. World News Report.



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