Fiber Connectivity Specialist

1 week ago


Logan, Utah, United States Vyve Broadband Full time
Job Overview

Vyve Broadband is a leading provider of broadband services, serving rural communities across 16 states. Our team delivers high-speed internet, digital HD video, and voice services to residential and commercial customers.

About the Role

We are seeking a skilled Fiber Connectivity Specialist to perform residential and commercial installations of internet, phone, and cable services. As a key member of our team, you will troubleshoot and fix service issues, deliver exceptional customer experiences, and upsell current services such as internet speeds.

Responsibilities
  • Perform residential and commercial installation of internet, phone, and cable services
  • Troubleshoot and fix service issues in a timely manner
  • Deliver a spectacular customer experience through prompt and professional service
  • Upsell current services such as internet speeds to meet customer needs
  • Work in various weather conditions and environments
Requirements
  • High School Diploma or equivalent
  • Valid driver's license and clean driving record
  • Customer-focused attitude with a willingness to go above and beyond for customers
  • Ability to learn quickly and adapt to new situations
  • Willingness to work in heights (poles, roofs, towers) and other challenging environments
Why Vyve?
  • Growth opportunities with paid training and certifications
  • Competitive compensation package including base pay, sales commissions, and bonuses
  • Comprehensive benefits package including medical, dental, vision, pet insurance, and 401k matching
  • Company vehicle, gas card, tools, and equipment
  • Equal opportunity employer with a commitment to diversity and inclusion


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