Outreach Lab Representative
3 days ago
The Outreach Lab Representative plays a vital role in providing exceptional customer service to patients, physicians, and healthcare providers. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities- Respond to inbound and outbound calls to the Customer Service Center, providing timely and accurate information to customers.
- Sort and mail laboratory reports, clinical laboratory reports, and anatomic pathology reports in a timely and efficient manner.
- Utilize various resources, including Epic, MyNet, LabCorps, and Quest websites, to assist callers with questions and provide information.
- Print and fax/mail outpatient reports as requested by physician offices or lab outreach leadership.
- Fulfill supply orders for SLPG physician offices through Service Now requests.
- Review demographics and ordering physician information for manual paper reports.
- Ensure accurate distribution of reports to physicians and other departments.
- Packages scripts for pickup by the storage company.
- Prepare and distribute reports as required by patient request.
- Act as an internal support system to network phlebotomists, nurses, doctors, and physician office staff.
- Maintain an accurate log of each phone call in Service Now.
- High school graduate or equivalent.
- Medical office experience and some knowledge of medical terminology preferred.
This position requires sitting for up to 7 hours per day, standing for up to 3 hours per day, and walking for up to 2 hours per day. Frequent use of a computer keyboard and sorting patient reports is required. Lifting and carrying up to 10 pounds may be necessary. Normal vision and hearing are required.
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Laboratory Outreach Customer Service Specialist
4 weeks ago
Bethlehem, Pennsylvania, United States St. Luke's Hospital Full timeSt. Luke's takes pride in the expertise, dedication, and empathy of its workforce. Our employees are our greatest asset, and collectively, they are committed to fulfilling our organization's mission: an unwavering dedication to excellence in caring for the ill and injured, educating healthcare professionals, and enhancing access to care in the communities...
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Laboratory Outreach Customer Service Specialist
4 weeks ago
Bethlehem, Pennsylvania, United States St. Luke's Hospital Full timeSt. Luke's values the expertise, dedication, and empathy of its workforce. Our employees are our greatest asset, committed to fulfilling our mission of providing exceptional care to the sick and injured, educating healthcare professionals, and enhancing access to medical services in our communities, irrespective of a patient's financial situation. Position...
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Patient Access Representative
1 week ago
Bethlehem, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient registration experience.Key ResponsibilitiesGreets and directs patients and visitors, providing friendly and...
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Client Services Representative
3 weeks ago
Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full timeAt St. Luke's University Health Network, we take pride in the dedication, expertise, and empathy of our team members. Our employees are our greatest asset, committed to fulfilling our mission of providing exceptional care to those in need, educating healthcare professionals, and enhancing access to services for all individuals, regardless of their financial...
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Psychiatric Care Specialist
2 weeks ago
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Patient Access Coordinator
2 days ago
Bethlehem, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient registration process for patients and visitors.Key ResponsibilitiesGreets and directs patients and visitors, providing...
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Healthcare Access Coordinator
3 weeks ago
Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full timeAt St. Luke's University Health Network, we take pride in the dedication, expertise, and empathy of our team members. Our workforce is our greatest asset, and collectively, we are committed to fulfilling our mission of providing exceptional care to those in need, educating healthcare professionals, and enhancing access to medical services in our communities,...
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Medical Specialist
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Psychiatric Care Specialist
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Bethlehem, Pennsylvania, United States InsideHigherEd Full timeJob SummaryThe Psychiatric Care Specialist is responsible for providing comprehensive psychiatric care to students, including initial evaluations, ongoing clinical appointments, crisis interventions, and leadership in psychiatric services. This role involves clinical responsibilities, administrative tasks, and leadership duties to ensure the effective...
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Patient Registration Specialist
3 weeks ago
Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full timeAt St. Luke's University Health Network, we take pride in the dedication, expertise, and empathy of our staff. Our employees are our greatest asset, and collectively, they are committed to fulfilling our mission of providing exceptional care to those who are ill or injured, educating healthcare professionals, and enhancing access to services in our...
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Weekend Hospice Liaison
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Outreach Lab Representative
1 month ago
Bethlehem, United States St. Luke's Hospital Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Outreach Lab Representative
3 days ago
Bethlehem, PA, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Patient Service Representative
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Technical Sales Trainee
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Technical Sales Trainee
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Real Estate Manager
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Weekend Hospice Liaison
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