Customer Service Ambassador
4 days ago
Arlington Ridge Golf Club is excited to announce the re-opening of the Bay Club. As a key member of our hospitality team, you will thrive in a fast-paced environment focused on delivering exceptional service.
**Essential Responsibilities:**
We are seeking an attentive and detail-oriented individual who can provide immediate attention to all guests upon seating. The ideal candidate will be able to describe specials of the day to guests, answer questions regarding menu items, and offer suggestions when appropriate.
The successful candidate will take food and beverage orders from guests and deliver them promptly after preparation. They will also follow up with guests to ensure satisfaction, replenish items as needed, and participate in pre-shift meetings and taste tests.
Maintaining an organized workstation and side work duties is crucial, as is being accountable for credit card and membership transactions. Utilizing our Point of Sales System is also essential.
The position requires cross-training in bartending service, and incorporating safe work practices into job performance is mandatory. A valid driver's license is required, and regular and reliable attendance is expected.
**Qualifications, Knowledge, and Skills:**
The ideal candidate possesses excellent customer service skills, is dependable, and able to work in a fast-paced environment. Strong communication and interpersonal skills are necessary, as well as the ability to work in a team environment. Ability to read and speak English may be required, and meeting state age requirements for handling alcoholic beverages is essential.
The candidate should have knowledge of POS systems and meet education/experience requirements. Certificates/Licenses: Food Safety and Sanitation Training and Alcohol Awareness Training.
**Estimated Annual Salary:** $45,000 - $60,000 depending on experience.
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Customer Service Ambassador
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Customer Experience Ambassador
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