Customer Service Representative

1 month ago


Jackson, Mississippi, United States Openwork Full time
Job Summary: We are seeking a highly organized and detail-oriented Clerical Support Associate to join our team at Openwork/Rock Staffing. The ideal candidate will have experience in order entry and management, as well as excellent communication and problem-solving skills.

Key Responsibilities:
  • Manage and track orders from receipt to delivery at customer locations
  • Provide timely and accurate order entry and management
  • Communicate effectively with customers via email and phone
  • Collaborate with cross-functional teams to ensure successful order fulfillment
  • Respond to customer inquiries in a timely and professional manner

Requirements:
  • Experience in ERP/MRP/WMS systems (Microsoft Dynamics 365 a plus)
  • Excellent communication and problem-solving skills
  • Ability to multi-task and prioritize demands
  • Understanding of manufacturing and production processes
  • Proven success in order entry and management

What We Offer:
  • A competitive hourly rate starting at $21.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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