Water Damage Restoration Specialist

3 weeks ago

Williamsburg, Virginia, United States Paul Davis Restoration of Williamsburg, VA Full time
At Paul Davis Restoration of Williamsburg, VA, we're seeking a Water Damage Restoration Specialist to join our team. This is a career opportunity in field services within the property damage restoration industry, primarily responsible for responding to emergency situations and property damaging events. Our team's professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation.

**Benefits and Compensation**

We offer a competitive salary range of $35,000 - $39,000 per year, or $17.00 - $19.00 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, vision, and 401(k) benefits, as well as paid holiday, vacation, and sick days. Additionally, we provide maternity, paternity, and adoption leave, a vehicle allowance, cell phone allowance, and advancement opportunities.

**Responsibilities**

As a Water Damage Restoration Specialist, your key responsibilities will include:

- Working safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.

- Surveying damage within the property.

- Evaluating and recording damage to all items within the property.

- Performing initial site visits.

- Conducting moisture inspections.

- Setting restoration equipment within guidelines.

- Completing assigned tasks and notes in our primary operating system (RMS).

- Taking photos of jobs assigned at start, completion, and throughout the process.

**Competency – Knowledge, Skills and Abilities**

- Knowledge of technology (iPhone, iPad, computer).

- Customer Service Skills.

- Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA, and additional systems as requested.

- Ability to create documents.

- Ability to answer and communicate with customers over the phone and face to face.

- Ability to work independently and/or with a team.

- Ability to participate in an on-call schedule.

- Ability to work within hazardous environments safely.

- Ability to operate a company vehicle safely.

- Maintain a level of confidentiality.

**Preferred Education and Experience**

- High School Diploma or GED.

- Customer Service experience.

- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling.

**Physical Requirements**

- Regularly move about job sites; stairs, walkways, roofs, crawl spaces.

- Occasionally requires a ladder to complete jobs.

- Must be able to communicate and converse with customers over the phone and face to face.

- Frequently will lift up to 60lbs.

- Ability to safely operate a company vehicle.

If you're a motivated individual looking to make a positive impact in your community, we encourage you to apply for this exciting opportunity. At Paul Davis Restoration of Williamsburg, VA, we're passionate about serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work.

**Equal Opportunity Employer**

Paul Davis Restoration is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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