Concession Stand Staff Member

3 days ago


Beaumont, Texas, United States AEG Full time
Job Description:

In this dynamic role, you will be working under the guidance of the Box Office Director and Box Office Supervisors to provide exceptional customer service for all ticketed events at Doggett Ford Park.

The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and possess a strong ability to work independently as well as part of a team.

Responsibilities:
  • Familiarize yourself with each event, including ticket prices, discounts, restrictions, reserved or general admission seating, etc.
  • Know and understand seating charts and configurations of Doggett Ford Park
  • Perform transactions for all events on the ticketing system with efficiency and accuracy
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change for cash handling purposes
  • Communicate and satisfy patrons with world-class customer service
  • Answer phones and address call-in purchasers' requests for information
  • Reconcile all monies received from ticket sales
  • Maintain confidentiality
  • Additional duties may be assigned by Box Office Director or Box Office Supervisor
Qualifications:
  • Ability to multitask in a fast-paced environment
  • Familiarity with Windows-based computers
  • Possess excellent customer service skills
  • Experience working with the public and cash handling
  • Ability to work independently and as a productive member of a team
  • Capable of working a flexible schedule and extended hours, including but not limited to, working early mornings, nights, weekends, and holidays in addition to traditional business hours
  • Must be able to work in a loud environment
  • Must be over 18 years of age or older
  • Strong verbal communication skills in the English language (Spanish is a plus)
  • Proven ability to work well with all levels of management
  • Strong analytical and problem-solving skills
  • Capable of working outside in a variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields
  • Position may require long extended hours during a shift
Benefits:

This part-time role offers an hourly rate between $11 to $13 and includes benefits such as a 401(k) savings plan and 401(k) matching. This is an evergreen role, meaning applications are accepted on an ongoing basis with no application deadline.



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