IT Support Specialist

1 day ago


St Louis, Missouri, United States Guarantee Electrical Full time
Job Summary

We are seeking a highly motivated and detail-oriented IT Intern to join our team at Guarantee Electrical Company in St. Louis, MO. The ideal candidate will have excellent technical skills, strong communication abilities, and a willingness to learn.

About the Role

This is an exciting opportunity to gain hands-on experience in a corporate IT environment. As an IT Intern, you will provide technical support, assist with help desk requests, and collaborate with our team to deploy new software and hardware.

Responsibilities
  • Provide tier 1 and higher issue resolution for incoming help requests from end-users, including installing and upgrading software and installing hardware.
  • Perform end-user application security access maintenance.
  • Ensure continuous customer support and contact with customers.
  • Deploy new software and hardware, including desktop deployment, user creation, and mobile devices.
  • Assist with other duties as needed.
Requirements
  • Bachelor's degree in Information Technology or related field (or currently pursuing).
  • Excellent customer service skills and ability to work cooperatively with others.
  • Strong verbal and written communication skills.
  • Ability to prioritize work and meet deadlines.
  • Basic knowledge of computer systems and software applications.
What You'll Gain
  • Real-world experience in a corporate IT environment.
  • Focused experience within IT operations, but exposure to all aspects of an IT team.
  • Opportunities to work on real-time projects that will make an impact for our company and employees.
  • Face time with key members of the Guarantee Electrical organization.
  • Networking opportunities with peers and experienced operations professionals.
Estimated Salary Range

$45,000 - $55,000 per year, depending on experience and qualifications.



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