IT Support Specialist
1 day ago
We are seeking a highly motivated and detail-oriented IT Intern to join our team at Guarantee Electrical Company in St. Louis, MO. The ideal candidate will have excellent technical skills, strong communication abilities, and a willingness to learn.
About the RoleThis is an exciting opportunity to gain hands-on experience in a corporate IT environment. As an IT Intern, you will provide technical support, assist with help desk requests, and collaborate with our team to deploy new software and hardware.
Responsibilities- Provide tier 1 and higher issue resolution for incoming help requests from end-users, including installing and upgrading software and installing hardware.
- Perform end-user application security access maintenance.
- Ensure continuous customer support and contact with customers.
- Deploy new software and hardware, including desktop deployment, user creation, and mobile devices.
- Assist with other duties as needed.
- Bachelor's degree in Information Technology or related field (or currently pursuing).
- Excellent customer service skills and ability to work cooperatively with others.
- Strong verbal and written communication skills.
- Ability to prioritize work and meet deadlines.
- Basic knowledge of computer systems and software applications.
- Real-world experience in a corporate IT environment.
- Focused experience within IT operations, but exposure to all aspects of an IT team.
- Opportunities to work on real-time projects that will make an impact for our company and employees.
- Face time with key members of the Guarantee Electrical organization.
- Networking opportunities with peers and experienced operations professionals.
$45,000 - $55,000 per year, depending on experience and qualifications.
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