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Medical Records Specialist

1 month ago

Canton, Mississippi, United States Sharecare Full time
Job Title: ROI Medical Records Specialist Job Summary: This role is responsible for processing all release of information requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The successful candidate will safeguard and protect patient privacy by ensuring that only authorized individuals have access to medical information and that all releases of information are in compliance with requests, authorizations, company policy, and HIPAA regulations. Key Responsibilities: * Completes release of information requests, including retrieving patient medical charts and returning them, scanning medical records accurately and correctly, and transmitting daily according to requests, established procedures, and standards of quality and productivity. * Validates requests and authorizations for release of medical information according to established procedures. * Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. * Maintains equipment in excellent operating condition. * Provides excellent customer service by being attentive and respectful, ensuring understanding of customer requests, and following through as promised. * May receive incoming requests, including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on client needs. * Maintains a neat, clean, and professional personal appearance and observes the dress code established. * Maintains a clean and orderly work area, ensuring that records and files are properly stored before leaving the area. * Works within the scope of the position and direction, willingly accepting assignments and being available to take on additional facilities or help out during backlogs. * Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. * Maintains confidentiality, security, and standards of ethics with all information. Requirements: * High School Diploma (GED) required * A minimum of 2 years prior experience in a medical records department or like setting preferred * Strong computer software experience, with general working knowledge of Microsoft Word and Excel required * Excellent organizational skills a must * Ability to type 50 wpm * Ability to use fax, copier, scanning machine * Willingness to learn new equipment and processes quickly * Self-motivated, a team player * Proven customer satisfaction skills * Ability to multi-task Equal Opportunity Employer: Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.