Design Services Specialist

1 week ago


Totowa, New Jersey, United States Floor & Decor Holdings, Inc. Full time
Company Overview
Floor & Decor Holdings, Inc. is a leading home decor superstore that offers a wide range of products and services to its customers. Our company is committed to providing exceptional customer service and creating beautiful spaces for our customers.

Estimated Salary: $15.30 - $20 per hour, based on experience.

Job Description
We are seeking a skilled Design Services Specialist to join our team. The successful candidate will be responsible for engaging with customers on the sales floor, conducting design appointments, and providing expert advice on tile, wood, stone, and accessory products. The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and have a strong understanding of design principles.

Key Responsibilities
- Greet store customers in a helpful manner and support store design walk-in needs
- Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals
- Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
- Design and sell complete, functional, and aesthetically appealing solutions
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow-up

Required Skills and Qualifications
- 1+ years of retail/customer service experience
- High school diploma or equivalent
- Proficient in basic mathematical skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer knowledge, including Microsoft Office suite

Benefits
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401(k) with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity
Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

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