User Experience Operations Manager
7 days ago
About the Job
We are seeking a highly skilled User Experience Operations Manager to join our team at Global Channel Management. As a key member of our creative department, you will play a critical role in driving the success of our design operations.
This position requires +5 years of experience in Design Ops/Project and or Program Mgmt, Creative Development within Design or Creative teams. You should be familiar with UX Design tools and comfortable interacting with JIRA, InVision, Figma, Sketch, and/or related platforms.
The ideal candidate will have excellent knowledge management and communication skills, with the ability to support process development and governance. Additionally, you will be responsible for vendor management, tools provisioning, and playbook documentation development.
Main Responsibilities:
- Manage various initiatives and projects aligned to customer experience (CX) journeys.
Requirements:
- Proven experience in Design Ops, with a strong understanding of creative development processes.
- Familiarity with UX Design tools and software.
- Excellent communication and collaboration skills.
- Able to work independently and as part of a team.
What We Offer:
- A competitive salary range: $120,000 - $160,000 per year, depending on experience.
- Opportunities for career growth and professional development.
- A collaborative and dynamic work environment.
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