Shift Operations Manager
3 days ago
Key Responsibilities:
- Model excellent behavior and uphold all company policies and procedures at all times.
- Maintain a positive attitude and steady workflow among employees.
- E nsure all team members adhere to company policies and expectations without favoritism.
- Prioritize safety for both staff and customers at all times.
- Recognize and reinforce employees who embody the company's values and address those who do not.
- Communicate effectively regarding potential improvements and solutions.
- Train for three days on the morning shift to ensure a seamless transition into the role.
- Complete the Shift List and Report; provide explanations for any incomplete tasks.
- Take control of the shift and ensure steady workflow, keeping all employees on task.
- Handle customer complaints and ensure satisfaction.
- Oversee cash register operations and ensure tills are properly managed.
- Implement break schedules for staff and ensure all inside employees are equipped with walkie-talkies for communication.
- Limit idle time and maintain focus on tasks to enhance productivity.
- Monitor and manage customer lines, providing assistance as needed.
- Report any issues to management promptly and seek support when necessary.
- Perform additional duties as assigned.
- Previous leadership or supervisory experience is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Commitment to upholding company standards and values.
- Paid sick time
- Paid vacation for full-time employees
- Tuition assistance
- Medical, Vision, Dental, and Voluntary Life insurance available for full-time employees
The estimated annual salary for this position is approximately $ $55,000 - $65,000, depending on experience and qualifications. If you're a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.
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