Office Manager

4 weeks ago


Fairview Heights, Illinois, United States Bobby Simpson - State Farm Agent Full time

As a key member of our team, you will play a vital role in ensuring the success of our agency. As Office Manager, you will be responsible for implementing and supporting office policies, ensuring the execution of advantageous customer experiences, and creating smooth operations to actualize the opportunities offered to people by insurance products and financial services.

Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized solutions.
  • Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.
Qualifications:
  • Excellent communication skills, with the ability to work effectively with customers and team members.
  • Experience in customer service, with a proven track record of providing exceptional service.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Proactive problem-solving skills and the ability to think critically.
  • Experience in managing customer service teams and providing guidance and support to team members.
Benefits:
  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Flexible work-from-home options and a supportive team environment.

Our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services, including auto, home, life, and retirement planning. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.


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