Sales and Service Consultant
6 days ago
Ampcus Incorporated, a top-tier information technology consulting and services firm, seeks an exceptional individual to join its team as a Sales and Service Consultant/Customer Experience Specialist. This dynamic role requires a unique blend of customer service and sales skills, with a focus on creating exceptional customer experiences.
About the Role:
The primary responsibility of this role is to provide top-notch customer service and promote products and services. As a Sales and Service Consultant/Customer Experience Specialist, you will be responsible for negotiating and completing save/service order requests from customers, working patiently and efficiently with them, and providing accurate information about fees and adjustments.
Key Skills and Qualifications:
- Outstanding customer service skills
- Excellent communication, interpersonal, analytical, and problem-solving skills
- Basic math skills
- Data entry skills
- Sales aptitude
- Understanding of hardware (peripherals) with moderate-to-high level software and hardware troubleshooting skills
- Ability to multitask in a fast-paced environment
A successful candidate will have 2+ years of Call Center experience or equivalent and a high school diploma or equivalent. Ampcus Incorporated is an Equal Opportunity Employer and welcomes applications from all qualified candidates.
Estimated Salary: $40,000 - $55,000 per year, depending on location and experience.
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