Store Operations Manager

1 day ago


San Bruno, California, United States Community Choice Financial Family of Brands Full time

Community Choice Financial Family of Brands seeks a highly skilled Store Operations Manager to lead our retail locations across California. With a competitive estimated salary range of $55,000 - $65,000 per year, this role offers exciting opportunities for career growth and professional development.

About the Role

As a Store Operations Manager, you will be responsible for overseeing store operations, ensuring customer satisfaction, and driving business results. You will work closely with our management team to develop strategies that meet company goals and objectives.

The ideal candidate will have at least one year of experience in customer service, sales, or retail, with excellent communication and leadership skills. Bilingual English/Spanish is a plus and may be required for certain locations.

Responsibilities
  • Oversight of store operations, including customer service, sales, and cash handling
  • Leadership and training of store staff, including coaching and performance management
  • Monitoring and maintaining internal and external store appearance and cleanliness
  • Utilization of personal vehicle to complete bank deposits and other company business throughout the workday
Requirements
  • Minimum one year experience in customer service, sales, or retail
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard
  • Bilingual English/Spanish is a plus and may be required for certain locations
Benefits
  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
About Us

Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.



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